Frequently asked questions
What can I clean?
Sorvella is designed for removable dental appliances such as retainers, dentures, and night guards that fit inside the 200 mL tank. Check your appliance manufacturer’s instructions to confirm ultrasonic cleaning is suitable.
How do I use it?
Add water to the tank as directed in the product instructions, place your appliance inside, close the lid, and press the button to start a cycle. When it finishes, rinse your appliance.
How long is the cleaning cycle?
Press the button once for a 5-minute clean (green indicator) or twice for a 10-minute pulsed clean (blue indicator).
Are cleaning tablets required or optional?
Follow the product instructions for any cleaning solutions or tablets, and make sure anything you add is suitable for your specific appliance.
How do I maintain the cleaner?
Empty and clean the tank after use, as directed in the product instructions.
Where do you ship, and how long does it take?
We currently ship within the United States only, and U.S. shipping is free. Orders are typically processed within 1–2 business days, and delivery usually takes 2–7 business days after dispatch. Delivery times are estimates. See our shipping policy for details.
What is the return policy?
For questions about returns or refunds, please contact us before placing your order.
Does it replace brushing or my usual care?
No. It adds a hands-off cleaning step to your routine. Continue any brushing, soaking, or other care recommended by your dentist or appliance manufacturer.
Still have a question? Contact us.